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What is the address and what time is the festival?

Trinity Park, Felixstowe Road, Ipswich IP3 8UH.

11am – 10pm, Saturday 27th – Sunday 28th August 2022.
 
What time is last entry?
 
Gates to the event close at 4pm. If you arrive after this time, entry will not be valid.
 
Re-Entry Rules:
 
Once you enter the festival, you cannot leave and re-enter.

Our security team reserve the right to give you a full body and bag search upon entry.

Age Restrictions:

SugarBeat Festival is an 18+ event, and valid photographic ID is required upon entry. Suitable forms of valid photographic ID include your passport, driver’s licence and any official photographic ID. Photocopies are not acceptable.

How do I buy tickets?

Tickets to SugarBeat Festival are available through our website, Eventbrite, Skiddle and Resident Advisor.

As this is our launch year, to keep things simple we have given the option of only General Admission tickets, there is no VIP or ticket upgrades available or for sale, as those areas have not been implemented into this year’s planning.

We encourage you to purchase tickets responsibly, ticket scalping/reselling is unacceptable, and we will block you if you are caught doing this.

Is there a resale facility?

No. SugarBeat does not have any partnerships with additional platforms for resale tickets. Our tickets are officially sold through our website and utilising the platform Eventbrite.

Invalid tickets will not be accepted, and entry will be refused if a valid ticket cannot be produced.

Will you be offering ticket insurance?

We do not offer ticket insurance; however, we will offer refund opportunities where applicable.

Can’t make it anymore, can I get a refund?

There are no refunds on tickets. Incorrect purchases do not qualify for a refund or exchange.

We do not partner with any resale agents, so selling your tickets on, is solely your responsibility.

SugarBeat is an R18+ event. A valid ID is a current photo drivers license, proof of age card, or a current, valid passport.

If you are unable to provide any of these due to unforeseen circumstances, or you lose your ID and have limited time to replace your ID – we will accept a copy of your birth certificate PLUS one of the following: a student ID card, or a bank account statement in your name.

You will need to email our Director of Operations ahead of the festival dates to receive an entrance pass, requests on the day will not be accepted.

No ID – No Entry – it’s the law.

Who’s on the line-up?

Our headliners are confirmed and locked in for SugarBeat Festival 2022.

Sam Divine – Saturday / French the Kid – Sunday.

Check out our line-up for the full list of artists performing at our festival over the weekend.

What is the schedule or set times?

We will post a full line-up with set times closer to the date, so you can plan your time at the festival to ensure you catch all your faves playing.

What you can bring:

  • Small bags only. Anything bigger than 30xm x 20cm (to the size of an A4 sheet of paper) will not be accepted into the festival
  • Sealed /unopened bottles of water, juice, soft drink etc are fine to bring in
  • Small still cameras (NO professional still cameras)

What you strictly CANNOT bring:

  • NO illegal drugs and drug paraphernalia
  • NO alcohol brought in from outside of the event
  • NO open / unsealed or partly full bottles of water, juice, soft drink etc (sealed /unopened bottles are fine to bring in)
  • NO food or snacks of any kind, there will be plenty of food vendors on site to choose from
  • NO glass of any kind
  • NO weapons of any kind
  • NO fireworks, flares, fire twirling paraphernalia (sticks, balls etc)
  • NO laser lights
  • NO chairs (folding, portable, camping) There will be plenty of seating at the event
  • NO inflatable furniture of any kind
  • NO video and audio recording devices, including Go Pros (other than mobile phones)
  • Professional still cameras (small still cameras ARE allowed)
  • NO selfie sticks
  • NO drones
  • NO protest paraphernalia and banners
  • NO umbrellas (please use a plastic poncho or a raincoat instead)
  • NO water pistols
  • NO skateboards
  • NO culturally sensitive items and attire
  • Non-biodegradable glitter
  • Anything studded (i.e., belts, wristbands etc)
  • NO clothing, jewellery or accessory displaying any gang affiliation or harmful messages
  • NO inciting violence
  • Strictly NO animals (except for service or assistance animals, such as guide dogs).
  • Any other items considered illegal or dangerous

Can I bring my prescription for a medical condition?

To ensure that illicit or potentially dangerous substances are not brought onto site under the guise of legitimate medical needs, it is essential that those who wish to bring in personal prescription medications adhere to the following guidelines:

  • If you need to bring prescription medication, ensure the medications are stored in their original container or pharmacist packed container or packaging
  • The dispensary sticker issued is in the name of the ticket holder, and must match ID provided
  • A letter from your doctor outlining your medical conditions

We will also have St Johns present at our festival also for any additional support.

Is there parking?

Yes. This is a PAID carpark facility. You can purchase a carpark ticket on our website. Earliest entry into the carpark is 930am, and all vehicles must vacate the carpark by midnight or risk being towed. There is no overnight parking available.

We implemented on-site car parking, to encourage responsible driving, to and from the festival. Organise a designated/sober driver to get you and your friends to and from the festival safely.

The carpark is not an area for drinking, preloading etc – if you are caught doing this, entry to the festival will be denied, and we will have you vacate the premises with the assistance of our security and if needed the police.

Carpark tickets are £12 per day, we do not have weekend passes, as there is no overnight parking.

Is there camping at this event?

No. There is no camping on site at Trinity Park. The festival shuts down at 10pm each night, and the gates will be locked once all patrons have exited the grounds, and carpark facilities.

A lost and Found facility is currently in the process of being implemented into the festival planning. Subscribe to our newsletter to receive updates.

Any items lost at the festival will be held for 2 weeks, after the event you will need to email Samira to make any inquiries and wait for confirmation that we have your lost item. Collections will be by appointment only.

Items that go unclaimed, will be donated to local charities within the Suffolk and surrounding areas.

If there is availability in the schedule, we will try our best to put on local acts. Please email Chryssie with your submissions.

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